Gravity
Gravity
Synamedia Gravity is a device management and service orchestration SaaS platform that eliminates vendor lock-in and simplifies operations across DOCSIS, fiber, and fixed wireless networks. With open architecture built on RDK-B, OpenWRT, and prpl standards, Gravity requires no embedded agents, working seamlessly across any CPE. From a single pane of glass, providers can manage residential and business broadband with zero-touch provisioning, automated firmware updates, and advanced diagnostics. AI-driven insights proactively resolve issues before they impact users. Branded self-service portals and mobile apps empower subscribers to manage devices, upgrade services, and troubleshoot independently—reducing support calls while improving customer satisfaction, operational efficiency, and service scalability.
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